Return Policy

At wighumanhair.com, we want you to be completely satisfied with your purchase. As an Amazon affiliate, all returns are processed directly through Amazon, ensuring a smooth and efficient experience.

Return Window: Most items can be returned within 30 days of receipt. However, some products may have different return windows, so please check the specific item’s return policy on Amazon for the most accurate information.

Condition of Returns: Items must be returned in new, unused condition with all original packaging and accessories. For hygiene reasons, some wig products may not be eligible for return if the packaging has been opened or the product has been used.

How to Initiate a Return:

1. Go to Your Orders on Amazon.com
2. Select the item you wish to return
3. Choose a reason for the return
4. Select your preferred return method
5. Print the return label and authorization

Return Shipping: For most items, Amazon provides a prepaid return shipping label. In some cases, return shipping costs may be deducted from your refund.

Refunds: Once Amazon receives and processes your return, a refund will be issued to your original payment method. This typically takes 3-5 business days, but may take up to two weeks in some cases.

Exchanges: If you need a different size, color, or style, we recommend returning the original item for a refund and placing a new order for the desired product.

Non-Returnable Items: Some items, particularly those related to personal care, may not be returnable once opened. Please check the product listing carefully before purchase.

Damaged or Defective Items: If you receive a damaged or defective item, please contact Amazon customer service immediately. They will guide you through the return or replacement process.

Amazon Prime Returns: Amazon Prime members may be eligible for free returns on select items. Check your Prime benefits for more details.

Please note that while we aim to provide accurate return information, all return-related matters are subject to Amazon’s policies and procedures. For the most up-to-date and detailed information, we recommend checking the Amazon website or contacting their customer service directly.

At wighumanhair.com, we’re committed to your satisfaction and hope this return policy gives you confidence in your purchase. If you have any questions about returns that aren’t addressed here, please don’t hesitate to contact us or Amazon’s customer service team.